Salons, barbers & beauty
Clients who don't rebook, no-shows, drifting regulars and product sales.
Your booking system already knows which clients are slipping away.
Every booking, no-show and product sale is recorded. Right now the diary fills appointments, the till takes payments and client notes hold colour formulas. Joined up, they show who isn't rebooking, which stylists keep clients, and where the diary has room to grow.
Run the numbers for your salon.
Enter five figures and every estimate below recalculates for your salon.
That's about $11,250 a week in services, about $560,000 a year, from about 900 active clients.
Booking system selected
Booking system
Clients who leave without rebooking
The booking system knows which clients book their next visit before they leave and which walk out without one. Rebooking at the counter is the single biggest habit behind a full diary, and it varies hugely by service.
What it gets you
- Know your real rebooking rate, service by service
- A rebooking habit built into every checkout
- A diary filled weeks ahead
Example data
Clients who rebook before leaving, by service
Only a quarter of blow-dry clients rebook before they leave, against seven in ten colour clients.
Example estimate
+$11ka year
If asking every client to rebook lifts rebooking by 2 in 100 across about 7,500 visits a year, each rebooked client adding one visit at $75.
If you acted on all of it
+$146ka year
Some of these overlap, so read this as the ceiling, not a forecast.
- Booking system+$39k
- Point of sale+$43k
- Client records+$34k
- Staff and rosters+$30k
Common problems for salons, barbers and beauty businesses
Clients who don't rebook
Track rebooking rates by stylist and service, so you know where clients slip away.
No-shows and late cancellations
Find the patterns behind no-shows (days, times, booking habits) and target reminders where they matter.
Regulars drifting away
Flag clients who are past their usual gap between visits, before they settle in somewhere else.
Retail product sales
See which services and clients lead to product sales, and who's never been offered.
Who's due back, and who's drifting
Example rebooking output: every client, counted by weeks since their last appointment. Clients past the usual 6-week gap are flagged amber, a short list worth a reminder this week. Past 10 weeks, they've likely found someone else and need a stronger reason to return.
Charts on this page use example data, not a real client's numbers.
Book a free consultation
Tell us about your business and the questions on your mind. We'll tell you what your data can answer and whether we're the right fit. No cost and no obligation.