Mechanics & auto services
Customers who service elsewhere, declined work, quiet bays and job margins.
Your workshop system already knows who's due back.
Every job card, invoice and parts order is recorded. Right now the system books the job, prints the invoice and orders the parts. Joined up, it shows who's due for a service, which recommended work never came back, and which jobs actually pay.
Run the numbers for your workshop.
Enter five figures and every estimate below recalculates for your workshop.
That's about $25,200 a week and about $1,300,000 a year, from about 3,000 jobs.
Job cards and invoicing selected
Job cards and invoicing
Customers due for a service who haven't booked
Every invoice records when a car was last serviced. Customers past their usual interval without a booking are deciding where to go next, and a reminder at the right time keeps the job in your workshop.
What it gets you
- A reminder list that builds itself
- Bookings before customers try somewhere else
- A steadier flow of routine work
Example data
Customers by time since their last service
One customer in seven is overdue by up to six months: late enough to need a reminder, recent enough to come back.
Example estimate
+$22ka year
If a reminder books 1 in 4 of about 210 customers overdue for a service, at $420.
If you acted on all of it
+$304ka year
Some of these overlap, so read this as the ceiling, not a forecast.
- Job cards and invoicing+$84k
- Bookings and bays+$92k
- Vehicle records+$91k
- Parts and suppliers+$37k
Common problems for mechanics and auto services
Customers servicing elsewhere
See who's due for their next service and hasn't booked, so reminders go out before they try another workshop.
Recommended work that never gets booked
Track the brakes, tyres and repairs customers put off "until next time", and follow them up while the job is still yours.
Quiet weeks and empty bays
Find when bookings dip and which customers are due around then, so you can fill the gaps ahead of time.
Not knowing which jobs pay
Compare margin by job type, splitting parts from labour, so pricing and promotion follow the profitable work.
Customers due for a service, and where they went
Example service-retention output: each bar is the customers due for their next service that month. In this example, 39% of them never booked back in, about 300 services over the year that went to another workshop or didn't happen. A reminder list built from this is the cheapest work a workshop can win.
Charts on this page use example data, not a real client's numbers.
Book a free consultation
Tell us about your business and the questions on your mind. We'll tell you what your data can answer and whether we're the right fit. No cost and no obligation.